Monday, June 6, 2011

Interesting research findings about folders from IBM's Bluemail project

 "People who create complex folders indeed rely on these for retrieval, but these preparatory behaviors are inefficient and do not improve retrieval success. In contrast, both search and threading promote more effective finding."

The full research paper is here

And it supports our view for the last 4 years that folders should not be a requirement for an email archiving product, see here

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