Tuesday, October 13, 2015

It’s just NOT ok to treat on-premises customers as second class citizens.

Lots of vendors are doing it. They use maintenance subscriptions to pay for the development of the cloud solution.  Meanwhile the poor old on-premises customer sits back and hopes that something trickles down from the cloud that is useful.

It’s like putting gas in someone else’s car.  A free ride while ever you can get away with it. Time to ask for a discount.

Cloud first is fine, just make sure cloud subscriptions pay for it.



Unknown said...

Yes, I agree. It's a shame.
This is one reason why people look at pure open source solutions these days - even when they loose some features.

Henning said...

What else could a vendor do if it wants to get rid of its on-premises customers?